SHIPPING INFO (AN IMPORTANT READ)

 

How We Ship

We ship using Priority Mail from the United States Postal Service.  It’s the easiest, most economical way to ship syrup that we’ve found.  Priority Mail encompasses boxes & mailers in three different sizes;  A large padded envelope, a medium and a large sized box.  These methods allow us to fit as much as we can in each one for one low shipping fee.

What Exactly Fits?

You will notice that you can order up to two gallons of syrup without the shipping charges changing.  At this point in the past I would have gone on to list what actually fits in each box, but the options are almost endless.  Overwhelming really! Your best bet is to try it, and if you run in to any problems please don’t hesitate to contact me.

Product Up Sells Can Save You Money!

I’ve also added products at the bottom of the shop page that will fit in the box without changing the shipping charges.  For instance, if you order one gallon of syrup there’s still room in the box for a jar of honey or a maple cream, sometimes both.  The cart will automatically calculate it for you and it will be there at the bottom of the cart page all figured out for you, so you’ll know what to expect.

When Will I Get My Syrup?

Normally Shipping via flat rate through the USPS takes 5-7 business days, but often they are much quicker.  Some customers have even seen their products in as little as 2 or 3 days.

Umm My Package is Leaking! Now What?

Most of the time packages make it to their destination safely and without incident, but syrup is a heavy and sometimes unstable item.  Breakage happens.  Please try to understand that we’ve done our best packaging your items, and I’d like to think the USPS has done their best in transit.  There is a small amount of insurance on the packages, sometimes even enough to cover the cost of what’s in it, (sometimes…), so no worries.  Just contact me, and I will take care of everything.  If any of the product can be salvaged please do keep it and enjoy it.  I’ll send a new package out to you immediately.